24/7 Mental Health Crisis Hotline

1 (800) 633-5686

Eligibility, Intake & Cost

We are here to help you or your loved one when you need it most.


  • Must be a resident of Fort Bend, Austin, Waller, Colorado, Wharton, or Matagorda counties.
  • Adults aged 18 and older diagnosed with Schizophrenia, Major Depression, Bipolar Disorder, or other serious and persistent mental illness that interferes with an individual’s independent living skills.
  • Children aged 3-17 diagnosed with a severely emotionally disturbed mental illness as evidenced by major functioning impairments in school, home, and related settings.


Individuals seeking treatment for mental illness should contact the nearest Mental Health clinic for the next open access intake day.  Intake/eligibility determination is provided on a first come, first served basis at each clinic.  Please contact the clinic closest to your residence to determine the days of the week intake/eligibility is available.  These days change from time to time based on the needs of the clinic and the number of individuals wanting to get into services, so please call the clinic first.

Autism & ADA Adult Services: Young adults interacting in a school hallway

24/7 Mental Health Crisis Hotline

1 (800) 633-5686

Needed Documentation

Some documents are necessary to calculate your required monthly payment for services:

Please bring the following with you:

Current Medicaid card, Medicare card, or private insurance card (if applicable)

Social Security Card

Social Security Benefits: A copy of your award letter for any benefits you receive

Proof of Residence

  • Utility Bill (electric, water, gas) or lease agreement
  • If utility bill is in someone else’s name, provide a signed letter of residency from the individual you live with and a current copy of their utility bill

Aditionally, for children and adolescents the following is needed:

Birth Certificate of child

Proof of Guardianship or Custody

Proof of Income for both parents (or legal guardian)

Current Driver’s License or other government issued picture identification

Records of any unusual expenses: Major Medical, Casualty Losses, and Child Care

Proof of Income for Household

  • Prior year tax return
  • If working, two most recent paystubs or letter from employer

TANF (Texas Temporary Assistance for Needy Families): A copy of SNAP letter if you are receiving TANF benefits


Individuals and families who are eligible to receive mental health services from Texana Center are charged for services based upon ability to pay as determined by Health and Human Services Commission (HHSC) guidelines. The center also accepts third party payment from pay sources such as Medicaid, Medicare, CHIP, and Blue Cross Blue Shield. Please call the clinic nearest you, Locations to determine if we accept your payer. If eligible for services, your maximum payment per month for all services will be calculated at the clinic.

Download the Charges for Services PDF

Download the Monthly Ability to Pay Fee Schedule PDF